CATS3000 New Phase Learning


Below are the new and emerging workshops and learning events on offer from 2015/16 from CATS3000. These can all be booked for your organisation or business.

Contact us for more information or for a follow-up chat.

NEW! A workshop on Career Shifting. More here.

The Art of Fingertip Communication


This workshop looks at the impact of fingertip-based communication in business and organisational life. At its best mobile phone texting and instant messaging has transformed short-time communication, often to the point of an immediacy that is akin to a copy of a psychic gift. Instantaneous communication allows of chunking of information as well as fast-turnaround action and decision-making. It has led to new kinds of intimacy, a world of emotional expression via image and sound that is delivered by emoticon, animation and ringtone. Online messaging has taken texting into the realm of conversation and some have become so expert that they are texting inside their pockets whilst holding simulatanous face to face verbal conversations. Some are delighted, come are horrified, and nearly everyone is doing it.

Many years back, leaders talked of the need for email training and email etiquette and mostly have failed to engender either successfully. Instead, governance has been all about limitation and prevention. And yet these technologies are here, not only to stay, but also explode. The realms of Twitter and Linkedin, of Yammer and Facebook open up both possibilities and new problems – there are new challenges to face, new possibilities to tap into, new problems to solve.

Two free-standing one-day workshops are on offer:

1. The Skills of Fingertip Connection – how to stay warm, awake and effective


This is a practical session that will focus on three key forms of fingertip connection across mobile, pad, and desk/lap top platforms – Texting, Instant Messaging and Status messaging. We’ll look at and experience the key skills of getting the most out of these platforms and technologies and you’ll walk away with your mind opened, with a sense of personal challenge, and some new behaviours to try out immediately. You’ll also have an opportunity to become both more effective and saner. This is a workshop that’s about staying human and not turning into a clever, fingertapping spider. It’s also a workshop about getting these technologies to work for you, not to master you. New, freswhing learning on a pretty neglected theme.

2. Getting to Grips with Fingertip Communication – a guide for leaders, spoilers and governance-junkies

What are the challenges of instant communication? Where is the borderland of performance effectiveness between face to face and virtual communication? How do organisations and leaders get best use out of fingertip communication? Should we allow people to “tweet” in meetings? Where do these newer forms of communication fit with email and paper-based communication? What’s the best way to “govern” these technologies and platforms? How do I enter the 21st Century if I feel stuck in the 19th? or 20th? What are the REAL benefits of fingertip communication for a business or organisation and how can they be measured? What characterises the text-savvy generation Y, and even Z? How do we manage communication beyond our firewall?

This is a pretty mind-blowing day, covering a lot of ground, with plenty of interaction, irritation, excitement, futuring, and grounding of ideas into practice.

Working With Irritation


People are increasingly irritated with each other.Teams often under-perform, not because of conflict but because of underlying, often unspoken forms of mutual irritation. Generation Y does not like to be told, and many Generation X managers haven’t a clue how to manage them, coach them, motivate them. Irritation results in loss of eye contact and physical contact has led to the banishment of the tactile connections that people often need to perform well (for example in theatre or in sports). Many organisations are characterised by the distance between each other, the escape into hiding in texting and email. Meetings are often dull and also driven by underlying irritation.

Basically, irritation is a form of often subtle, underlying, mostly hidden negative energy that depresses people and performance.

And yet irritation can also be a force for change. Conscious irritation can be the result of a stick poked that wakes us up, it can lead to a needed “blow up” in the form of an argument that clears the air. Our irritations, when expressed can help us let of steam and also take us to more honest places. Business honesty can be the difference between survival and bankruptcy.

This workshop examines irritation, works with it, practically takes on the challenge of making irritation a managed virtue, not something to sit in the organisational and personal subconscious as a kind of gremlin. You’ll get a much clearer idea of why we’re getting more irritated with each and what to do about it. Come along if you’re already irritated. Come along if you’d like to see how irritation can help bring about successful change.

Re-Lighting your Spark


This is a workshop about losing your mojo and what to do about it. Your mojo is your physical, your emotional, your spiritual spark. It’s what makes you really feel you have “go” in you. But this workshop goes much further than that. Even when your mojo is alight and you are happy and contented, there’s a danger of falling into “wretched contentment” where you cruise along at a high level of satisfaction but your deepest spark, your sense of vocation, your “narrative thread” trying to make your life story a novel worth reading, has gone out. Only you can relaly know if it has gone or not, and only you can choose to care. If you do care, then this workshop is for you. Wretched content is a state of happiness where we ARE happy, but we have a sense that something important, even vital is still missing. So, this workshop is for two kinds of people:

1. people looking to get their mojo back because they don’t feel energised, on the right track, motivated

2. people who are ticking a lot of happiness boxes but feel something is still missing at a vital level deep down.

People under 1. might appear to have a bigger task, but in some ways it is a better position to be in because there’s a clear sense of a big chunk of ME being missing or under-energised. People under 2. may well be motivated, and even very happy, but their intuition is telling them that something deep down is missing.

In both cases, the problem is the same. The spark has gone out in the one place that matters – our real self. If that term irritates you, read no further. If your intuition connects with it and says “Yes” then this workshop is probably for you.

Getting your spark lit will have benefits in personal and working life but, beware, you may end up somewhere very different in life from the place you were before going into this workshop!

More here.

Changing the Past – A New Approach to Change Management


This revolutionary session turns the field of “change management” on its head and arrives at a highly useful approach to working in and with change in personal and organisational life. The workshop identifies those aspects of the past that really can be changed, and those which cannot, creating a new time-line into the future. It may sound outlandish and insane, but it is simply a radically new and compelling approach to the process of managing a change in life and work.

We often do not respect the past enough, especially in working life, focusing more on the present and the future as the more “real” and immediate issues. Yet the past is actually where tangible activities are still playing into our present and future and these really can be looked at and, partly reframed but also literally remade, leading to new and often better futures.

Using the Past-Present-Future approach developed by CATS3000 along with more recent work we have developed in the field of Applied Improvisation this is a learning and development session that will uncover why many attempts at lasting change do not succeed, and how to put the past before us, before we can truly put it behind us. There really is nothing quite like this session on offer elsewhere and it will add a powerful resource to your skills in working with change.