Process Gestures

The following reflections arose as a result of the workshop from discussions following a Research Workshop between participants from the universities of Brighton and Ljubljana. On a first reading they may seem simplistic and abstract. However, further thought, we believe, will lead to some practical insights into change and innovation. Processes contain within them inherent…

Gazing, Process Gestures and Innovation

This article applies concepts derived from artistic discipline and applies them to process innovation. Two process innovation techniques emerge from this unique application which are described. Firstly, the concept of “gazing” is discussed and its use as a method for observing and analysing manufacturing and business process is outlined. A second concept, “process gestures”, is…